Often, business owners and managers make marketing decisions based on the things that they know. You love watching a particular show every week, and you can't wait to sit down and dive in, so you assume that it's a great place to put a television...
Sometimes, businesses think that word of mouth is enough to market their business. You may assume that if you keep your current customers happy, they will automatically spread the word about everything you have to offer. While 74% of customers feel...